Calculator and Report Tool – Lost Case Revenue

How Many Cases Is Your Firm Losing Each Month?

The Lost Case Revenue Report

Use this calculator to estimate how much revenue may be slipping through missed calls, delayed follow-up, weak qualification, and inconsistent intake handoff.

Step 1 — Monthly Inquiry Volume

Estimate how many new potential-client inquiries your firm receives each month across calls, forms, emails, and messages.

Monthly inquiries

Step 2 — Missed or Delayed Follow-Up

Estimate the percentage of inquiries that are missed, sent to voicemail, answered late, or not followed up within about 15–30 minutes.

% missed or delayed

Step 3 — Potentially Qualified Inquiries

Not every missed inquiry is a good case. Estimate what percentage of missed or delayed inquiries could have been legitimate opportunities.

% potentially qualified

Step 4 — Conversion Assumptions

Use your actual numbers if you know them. If not, choose an estimate. These are planning assumptions, not industry benchmarks.

Consultation booking assumption

This estimates how many qualified opportunities would likely become consultations.

Signed-client assumption

This estimates how many consultations would likely become signed clients.

What these mean:
Conservative assumes fewer opportunities would convert.
Middle is a neutral planning estimate.
Higher assumes stronger fit, urgency, and follow-up.

Step 5 — Average Case Value

Use estimated fee value, not settlement value. If your firm handles mixed matters, use a reasonable average.

Average fee value per signed case

Case value profile

Use this only as a rough adjustment for matter value. Leave on Standard if unsure.

Estimated Annual Revenue at Risk

Based on your current inputs.

Conservative range $0

Middle estimate $0

Higher range $0

Missed/delayed inquiries per month0

Potential qualified opportunities lost0

Estimated signed cases not captured0

Quick Intake Check

Optional: answer these 7 questions to see where leakage may be occurring.

Missed calls are reviewed and followed up quickly.

After-hours inquiries are captured before the next business day.

New inquiries are followed up within about 15–30 minutes.

Intake follows a consistent script or structure.

Strong inquiries are clearly identified and prioritized.

Inquiry source, follow-up status, and outcome are tracked.

Urgent or high-value inquiries are escalated immediately.

Intake Leak Score: 0 — Low visible leakage

Your intake process appears relatively controlled, though tracking may still reveal hidden gaps.

What to Fix First

Based on your highest intake risk area, this is the first process gap to review.

Start with missed-call capture.

Review missed calls daily and create a clear callback rule so potential clients do not sit in voicemail or call history.

What should you fix first?

If your results show even moderate leakage, the next step is not more marketing. It is finding where good inquiries are falling out of your intake process.

Book a 15-Minute Intake Review

This tool provides directional estimates based on your inputs and assumptions. It is not legal, financial, or business advice. Actual case values, conversion rates, and outcomes vary by firm, practice area, market, and intake process. No results are guaranteed.